Refund & Service Policy

At RO Care Near Me, we value our customers and aim to provide the best possible service experience. This policy explains our guidelines regarding service, payments, and refunds.

Service Policy

• We provide repair, installation, maintenance, and Annual Maintenance Contract (AMC) services for RO/water purifiers.

• Our services are performed by Skilled technicians using genuine spare parts (where applicable).

• Service timelines may vary depending on location, availability of parts, and type of issue.

Payment Policy

• Payment for one-time service must be made after the job is completed and verified by the customer.

• For AMC packages, advance payment is required at the time of registration.

• Payments can be made via cash or UPI

Refund Policy

• Service charges paid for completed visits are non-refundable.

• Refunds are applicable only in the following cases:

  • If the customer cancels a prepaid AMC before the service begins.

  • If a spare part is unavailable and the order cannot be fulfilled.

• In case of eligible refunds, the amount will be processed within 7–10 working days to the original payment method.

Contact Us

For any concerns related to service or refunds, you can reach us at:

• Phone: +91 7011915137

• Email: support@rocarenearme.com

• Website: rocarenearme.com

• Disclaimer: RO Care Near Me is an independent service provider and is not affiliated, associated, or authorised by any water purifier brands.